Contact details
Name, email address, phone number, address, and the best way to follow up.
Privacy
Privacy Policy
How Braven Solar handles website and contact information.
This policy explains how Braven Solar collects and uses information submitted through this website, lead forms, customer communication, and related support requests.
Last updated April 29, 2026Braven Solar, LLCRockford, IL
Information
Information we collect
When you submit a form, contact Braven Solar, or request support, we may collect the contact and project details needed to respond to your request.
Project details
Service path, system issue, timeline, installer information, panel count, notes, and other details you choose to provide.
Website details
Basic usage information may be collected through hosting, analytics, or security tools to help keep the website working properly.
Portal and support
If you continue into a customer portal, additional account and project information may be handled through that portal experience.
Use and sharing
How we use information
Responding to requests
Braven Solar uses submitted information to answer questions, review solar projects, schedule calls or site visits, support service requests, and coordinate the next step.
Customer communication
Braven may contact you by phone, email, or text message when you request contact or opt into communication through a form or other medium.
SMS Privacy Policy & Terms of Service
No mobile opt-in or text message consent will be shared with third parties or affiliates. By opting into SMS from a web form or other medium, you agree to receive SMS messages from Braven Solar, including customer care messages. Message frequency varies. Message and data rates may apply. Reply HELP for help. Reply STOP to opt out.
Third-party tools
Braven may use service providers such as hosting, email, analytics, CRM, scheduling, or portal tools to operate the website and respond to requests. These tools should be used only for business operations and support.
Information sharing
Braven Solar does not sell personal information submitted through the website. Information may be shared when needed to operate the website, respond to your request, comply with law, or coordinate requested project support.
Your choices
You can ask Braven to update your contact information, stop non-essential communication, or answer questions about information you submitted. For SMS, reply STOP to opt out.
Contact
Questions about this policy?
Contact Braven Solar if you have questions about privacy, SMS communication, or a website request you submitted.